Contacting Us

Start protecting your e-mail today!

Get Mailkeep Now for just $4.95 per month

Bouncing mail just not acceptable?
Know that your customer's mail will always get to you
Does your ISP block port 25?
Receive mail via SMTP even if your ISP wants you to pay extra
Don't have a static IP address?
Receive a full mail feed with your dynamic IP address
Dialup or unreliable connection?
We hold your mail for you when you aren't online

Contacting Us

Mailkeep is operated by Novitraq Inc, developers of the Mailtraq^® e-mail server suite.

Novitraq Inc
139 Easton Avenue
Montreal, Quebec H4X 1L4
Canada

Telephone: +1 (514) 842-9191
Fax: +1 (206) 888-6803

Enquiries and technical support: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Technical Support

We offer free technical support for Mailkeep. The support is for the Mailkeep system, not for configuring your own network or mail software. For general queries such as this we recommend the Mailkeep Users Forum. Of course, we will try to help wherever possible.

If you need technical support then please write to us at This e-mail address is being protected from spambots, you need JavaScript enabled to view it or call the above number (10am - 5pm EST, Monday to Friday).

Please include your account number or domain name in all your correspondence.

Billing Enquiries

All payments are processed by PayPal. Please use your PayPal account to find payment information, although if you have any problems or queries please do contact us.